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TV Schedule refund policy

Cancel any time. Refunds when the mistake is ours.

How cancelling works, when we refund, and the form to ask.

TermsPrivacyRefunds
Last updated 29 October 2026

01The short version

Cancel any time

Your plan runs to the end of the period you paid for.

No refund for unused time

Payments are not refunded as standard.

Our mistake, your money

Charged twice, charged after cancelling, or a fault we could not fix.

An approved refund goes back to the card it came from, through Stripe, and usually shows within 5 to 10 working days. A refund cancels any partner commission on that sale. Please talk to us before raising a chargeback: while a card dispute is open, the account can be paused.

02How it works

  1. Cancel from Account, Billing, so nothing more is charged.
  2. Ask with the form below. Refunds are only asked for here, never by email.
  3. The answer comes in My tickets on Support, and by email.

03Ask for a refund

Sign in to ask for a refund, so we can find the charge on your account and answer you here and by email.

Sign in

04Your card statement

Card charges appear as DEVELOPERDATA.NET. Billing questions: https://developerdata.net/support?tab=charge